Business Information
The group's principal activity is to provide telecommunications planning and management consulting services. The group's services include evaluation and analysis of present telephone equipment and network, needs assessment and strategic planning, call centers PBX/ACD/CTI systems analysis and design, integrated voice and data systems design, request for proposal (RFP) development and evaluation, cabling systems design (inside & outside plant), image/video teleconferencing systems, microwave and 2-way radio engineering/selection/implementation, contract negotiations/preparation and guidance, complete systems implementation project management, toll fraud detection and correction program development, ongoing systems management and control, design/coordination of employee/user training programs and IP (VoIP) telephony planning. Specific customers of the group include American President Lines, Children’s Hospital, East Bay MUD, City of Foster City, County of San Mateo, IDG (PC World Magazine), Meyer Corporation, Oracle Corporation, San Francisco Symphony, Olivetti Advanced Technologies, Covad Communications, San Francisco Ballet, San Francisco Police Credit Union, University of California-SF, Oakland International Airport and Goodwill Industries. The group operates from the United States.
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