Business Information
The group's principal activity is to develop, market, license and support customer relationship management software that enables transaction intensive-organizations to manage a broad array of customer interactions and that integrates rules and business process management. It also offers consultation, training, and maintenance and support services to facilitate the installation and use of its solutions. The customers of the group represent a range of industries including banking and financial services, insurance, healthcare and telecommunications. The software of the group enables organizations to deliver high-quality consistent service across multiple channel interactions, from the traditional call centers environment to Internet self-service.
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Name |
Title
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Email
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| Alan Trefler | Chmn., CEO | N/A | | Craig Dynes | CFO, Sr. VP | N/A | | Denise Stephenson | Exec. Assist. to CFO | Available | | James Reilly | VP - Finance, Treasurer, Chief Accounting Officer | N/A | | Jo Hoppe | CIO, VP | N/A |
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Year |
Sales |
Net Income |
| 2006 | 126,023 | 1,842 | | 2005 | 100,209 | 5,192 | | 2004 | 96,461 | 7,554
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