The group's principal activity is to provide technology to facilitate real-time sales and customer service for companies doing business on the Internet. The group is an application service provider offering proprietary real-time interaction technologies as outsourced services. Its services include liveperson chat and liveperson exchange. Liveperson chat allows real-time text-based interaction between the client's operators and Internet users. Liveperson exchange integrates a faq service with secure e-mail and document management. These services are sold via telephone, through the group's interactive chat service or via direct automated download from the Internet. The group's services are provided to online retailers, financial service providers and offline businesses with a Web presence. Its clients include ameritrade, bell Canada, computer associates, ebay and microsoft.
