Business Information
The group's principal activity is to provide enterprise customer relationship management software solutions. The group's kana icare application suite is a flexible and scalable, Web-architected solution, integrated on a single platform, that supports multiple customer communication channels. The products of the kana icare application are kana contact center, kana iq, kana response, kana response iq, kana connect and kana marketing. The group also offers optimized versions of icare application software for several specific industries including healthcare, financial services, high technology manufacturing, and telecommunications. The consulting services provided by the group includes business and technical expertise to support the partners and customers, technical support providing multi-channel global support to customers and education services relating to training programs and materials for customers and partners. On 10-Feb-2004, the group acquired hipbone(R) inc.
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Name |
Title
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Email
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| Michael Fields | Chmn., CEO | N/A | | Charlie Isaacs | CTO | N/A | | Jay Jones | Chief Administrative Officer | N/A | | Marchai Bruchey | Chief Marketing Officer | N/A | | Daniel Turano | Sr. VP - Worldwide Field Operations | N/A |
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Year |
Sales |
Net Income |
| 2006 | 54,030 | (2,426) | | 2005 | 43,128 | (17,966) | | 2004 | 48,900 | (21,768)
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