The group's principal activities are to provide channel visibility and channel management solutions in the form of software and services to global corporations. The services of the group are provided to global 2000 companies that sell locally through dealers, distributors, resellers or branches, also known as channel partners. The software and services of the group enable large, multi-national companies to utilize the power of the Internet to sell and service end customers in collaboration with their channel partners. The group also offers professional services that include strategic consulting, systems integration and training, managed services including hosting and managing software applications for the client and system management services that include telephone support, a channel partner help desk and support for third-party applications, as needed. The group operates only in the United States of America.