The group’s principle activity is to provide multi-channel knowledge management software products. The group’s products include contact centers in-line, contact centers in-line: CRM integration, content application foundation. The group specific customers include 3M, AXA, BNP Paribas, Black & Veatch, Credit Lyonnais, France Telecom, Orange, Transcom, Wanadoo and Zurich North America. The group operates from United States.