Business Information
The group's principal activity is to provide global customer relationship management (crm) services. The group provides integrated telesolutions, e-solutions and market solutions to clients to identify, acquire, retain, service, measure and maximize the value of their customer relationships. The company provides services to the customers in the United States, Europe, Australia and Canada. The group through its customer contact center supports outbound and inbound telesales, customer management services, Web-enable center services and e-mail management processing for domestic and multinational corporations and institutions. The services are primarily provided to the insurance, financial, pharmaceutical, telecommunications/utilities, healthcare and information technology industries.
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Name |
Title
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Email
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| Donald Brennan | Vice Chmn. | N/A | | John Brennan | Chmn., CEO, Pres. | N/A | | Karen Batungbacal | Pres. - ICT Asia, Pacific | N/A | | Martin Puttock | MD - ICT Europe | N/A | | Pamela Goyke | Sr. VP - Systems, Technology, CIO | N/A |
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Year |
Sales |
Net Income |
| 2006 | 447,912 | 16,811 | | 2005 | 401,334 | 12,175 | | 2004 | 325,529 | (2,693)
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