The group's principal activities are to provide mortgage banking services and servicing of its own loan portfolio. The mortgage banking services include the origination, purchase, sale and servicing of mortgage loans secured by residential or commercial real estate. The mortgage services of own portfolio loan program involve the processing and administration of mortgage loan payments and remitting of principal and interest to purchasers. The group also monitors delinquencies, collects late fees, manages foreclosures, processes prepayments and loan assumption fees, provides purchasers with required reports and answers borrowers' inquiries.