The group's principle activity is to provide business process outsourcing (BPO) solutions and complete imaging and storage retrieval services, converting paper structured forms or unstructured hardcopy documents into electronic documents through various forms of document capture services. The group also provides hardcopy and electronic storage and retrieval services, medical records retrieval services, and digital voice recording services. Customers served by the group include property and casualty insurance, workers' compensation, healthcare, dental, financial services and manufacturing. The group operates from United States.