The group's principal activity is to provide arbitration and mediation services, also known as alternative dispute resolution services and related electronic oversight applications. An alternative dispute resolution proceeding is an alternative forum to the public court system for resolving civil disputes. Arbitration and mediation are the main services offered by the group. In addition, the group offers advisory opinions, mock jury trials and other specialized dispute resolution programs depending on the parties' particular needs. These services are offered principally to insurance companies, law firms, corporations and municipalities.