The group's principal activities are to design, develop, market and support data processing software and services for managing telecom systems. The group operates in three segments: telemanagement, billing and customer care and patent enforcement. The telemanagement segment offers telemanagement software and services for end users to manage their usage of telecommunications services and equipment. The billing and customer care segment provides billing services and billing analysis software to telephone and wireless network operators to manage customer accounts, generate bills and manage customer service operation. The products and services of the group are marketed to organizations with internal telecom systems, fax and modem equipment and to providers of telecom services. In 2003, the group discontinued the operations of xila.