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Wayne Townsend brings deep experience to his post as COO of Click Tactics. Wayne joined Click Tactics from Elity Systems, where he served as president and chief executive officer of the event-triggered solutions provider through its acquisition by MarketSoft. Over the course of his career, he has helped transition startups like Xchange, Inc., a Boston-based leader in analytic Customer Relationship Management (CRM) solutions, through rapid growth to successful IPO. Wayne has held a variety of executive roles in sales and service, product strategy, marketing, and product management. In addition to solutions integration experience with Epsilon, an American Express company, and Andersen Consulting (now Accenture), Wayne is a former United States Air Force Captain, who worked as manager of the F-15E Strike Eagle program. He is a graduate of MIT, with a BS in mechanical engineering, and the University of Dayton, with an MS in mechanical engineering. | 