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Violet G. Sistovaris is senior vice president, Administrative Services at NiSource Inc., a position she has held since April 2005. She is responsible for managing the implementation of and deriving value from the $1.6 billion, 10-year outsourcing contract with IBM. Sistovaris also provides leadership and direction to the NiSource customer contact centers, supply chain services, information technology, real estate and facilities management, business continuity planning and corporate security.
Prior to her current position, Sistovaris served as vice president, Customer Contact Centers, since November 2003. While in this position, she was responsible for directing the operation of NiSource's customer contact centers -- and managing contacts with the company's 3.7 million residential natural gas and electric customers served by NiSource's 10 energy distribution companies in Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, Ohio, Pennsylvania and Virginia. In addition to these responsibilities, Sistovaris's 12 years of experience at NiSource also includes positions in the areas of human resources, executive recruiting and management development.
Before joining NiSource in 1994, Sistovaris was vice president, Training & Development, at Centier Bank in Merrillville, Ind. Her banking experience centered in the areas of marketing, training and development and sales administration.
She earned a bachelor's degree in business administration from Valparaiso University and a master's degree in business administration from Indiana University. Sistovaris is based at NiSource's corporate headquarters in Merrillville, Ind. | 