|
Tom Burlin is Executive Vice President and Chief Operating Officer of ACS a position to which he was promoted in 2007. In this capacity he directs day-to-day operations for ACS’ three business groups Government Commercial and Business Process Solutions. He previously led ACS’ Government Solutions Group which comprises more than 40 percent of ACS’ business and contributes more than $2 billion in revenue annually.
Burlin came to ACS in June 2005 after a successful 26-year career with IBM. He brought operational leadership and a new market vision to ACS’ government outsourcing business transforming its singular state and local government focus to one that is global includes the U.S. Federal market and elevates the importance of technological innovation. By transforming the operating structure of the government business Burlin revitalized market growth and enhanced profits significantly.
Immediately before joining ACS Burlin was a Partner in the U.S. Federal Industry Group of IBM's Business Consulting Services. He was responsible for sales revenue profit and customer satisfaction for the services IBM provided to the U.S. Federal Government. His position was unique in that all IBM Global Services offerings to the Federal Government were consolidated under his leadership including technology support services outsourcing and business consulting services. He was ultimately responsible for a $1.5 billion book of business.
Prior responsibilities at IBM included Vice President Federal Industry where he had the responsibility to develop and execute a strategy to reestablish IBM as a major player in the government market after the company had divested its position six years earlier. Beginning from a base business of approximately $250 million Burlin led a 45 percent CGR over nine consecutive quarters.
Burlin holds a bachelor degree in biology from Ithaca College and graduated with honors. He has completed numerous management and executive development programs. | 