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Thomas is Senior Vice President, Client Relations for Merkle Agency Services. In his role, he is responsible for the overall relationship of several of Merkle's key financial services clients, including Bank of America, GE Money, TIAA-CREF, Capital One and HSBC.
As a seasoned business strategist and operational expert, Thomas consistently delivers innovation, quality and unparalleled service to our clients, and drives new initiatives such as Trigger Campaigns, ITA strategies for acquisitions, new customer communications streams, and supports campaign execution for clients with high volume/high version mailings.
Thomas started his career at First Union, where he was responsible for mergers and acquisitions and managed the conversion of 12 acquired banks. Prior to joining Merkle in 1999, Thomas worked for Chevy Chase Bank in their acquisition, retention and retail banking areas.
Thomas holds a BA degree from Roanoke College. | 