T.J. Andre has a broad background in marketing strategy, brand development, marketing operations management, strategic partnering, and direct marketing. He also has extensive experience in retail and call center operations and customer service management.
His industry background includes insurance, travel, financial services, transportation and government. Prior to joining Chadwick Martin Bailey, T.J. was responsible for marketing and a large portion of operations for AAA in Massachusetts. Prior to that he handled public and government relations and publications at AAA. While there, he was a key member of a team of senior managers that drove initiatives in customer focus, quality and continuous improvement, leading to the organization being a finalist for the Massachusetts Quality Award.
T.J. holds a B.A. in Psychology and Social Relations from Harvard. |