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Sue Hadnot was most recently the Senior Director of Industry Compliance Strategy and Communications at First Data Resources, and First Data Financial Institution Services. Throughout Sue’s 29 years with First Data, the majority of her experience has been in card association compliance where she managed teams responsible for the integration of Visa, MasterCard, AMEX and Discover business requirements. Other responsibilities included issue resolution of card association and client transmission files and back-office processes and operations addressing settlement, chargebacks/retrievals and disputes/exceptions. | 