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Steve Scott joined AlphaStaff in March 2005 and is responsible for Payroll Operations, the Customer Implementation Center and AlphaStaff’s Call Center Initiative. Prior to joining AlphaStaff, Steve was with Delta Airlines for 16 years. While there, Steve held various leadership positions in In-flight Service, Reservation Sales and Corporate Customer Care. Steve’s involvement included the implementation of Lean Six Sigma methodologies for continuous improvement, development of innovative departmental strategic business plans focused on productivity and revenue, and analysis & implementation for business process outsourcing. Building on his strong customer service background, Steve was elected to the Board of Directors for WACRA (Worldwide Airline Customer Relations Association) in October 2002. And, in 2003 was appointed Chairman of the Board of Directors for WACRA. Steve attended Cambridge and Florida State, holds a Bachelors of Science degree in Finance and is a Certified Six Sigma Black Belt. | 