Steve founded Strafford in 1995 to fulfill his obligation to NYNEX, later Verizon Communications, by building one of the first true Performance Management solutions. The resultant system provided key feedback to maintenance across the entire landline infrastructure. Through his determination and that of the Strafford team, Steve resolved many of the challenges Business Intelligence systems encountered before most of the best practice and next generation technology had even been created. Through two generations of technology, the solution provided key insight to thousands of employees, leveraged billions of dollars in infrastructure, and continued to add value through a series of mergers and reorganizations. While Verizon Communications benefited from over ten years of Strafford leadership in this key area, Steve ensured Strafford built out a leading approach as Business Intelligence evolved to Performance Management. Strafford s growth during this time has led to Strafford receiving numerous awards, including the Deloitte & Touché Fast 500, the New England Fast 50, and the Inc 500 list of fastest-growing private companies