As Vice President of Operations, Ms. Garcia brings over 20 years of workers' compensation claims and cost containment experience to StrataCare and CareSolutions. Ms. Garcia joined CareSolutions in 1998 as Manager of Operations. During her tenure as Manager, she was responsible for directing and supervising the daily activities of the CareSolutions medical bill review staff. With the formation of StrataCare she assumed the position of Director of Product Development leading the product development effort. Sheila was promoted to Vice President of Client Relations in 2002. Her responsibilities included Customer Service, Product Development, Training and Quality Assurance. Currently, Sheila oversees the day-to-day operations of StrataCare's CareSolutions Service Center as Vice President, Operations. Prior to joining CareSolutions, she was Manager of Software Leasing with Reviewco. As manager she coordinated efforts with software clients and the Information System department to develop and design an efficient, simple to use bill review software application. She was also responsible for the management of the Research and Development Department in support of national bill review expansion. Prior to her involvement in product development, Ms. Garcia was the Training/Surgery Review Manager for Reviewco. In this position she implemented a structured training program for the operations staff. This training program was also used by client software users. Ms. Garcia entered the workers' compensation industry as a Claims Examiner for The Noetics Group. She started with Reviewco in 1988 as a Surgical Review Analyst. Sheila holds a BA degree from California State University, Fullerton.