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Rakesh Kaul is an innovative leader having managed large US companies, creating major value by solving major problems in complex businesses...often in highly innovative ways. While Vice Chairman of Fingerhut Corp., he lead the company to industry leading results, in part, by outsourcing IT maintenance and development to India in the early 90’s. In the late 90’s, as Chairman/CEO of Hanover Direct Inc., he pioneered offering BPO services out of India by creating a division that serviced US Fortune 500 companies in the areas of programming development, website design & maintenance and call center operations. Mr. Kaul was the founder and CEO of Spherenomics Global Contact Centers which merged with Tracmail and Welphelp to form TWS. Mr. Kaul is graduate of IIT-Delhi, Brown University and the University of Chicago. | 