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Under Phil Terry's direction, Creative Good's consulting practice has earned a reputation for combining deep understanding of customer experience with a relentless focus on client financial results. As a result, companies across a wide range of industries - retail, media, technology, business services, pharmaceuticals, and others - have sought Creative Good's advice.
In addition, Phil founded and runs Creative Good's leadership network - The Councils. The Councils bring more than 350 senior executives together to help build better, more customer-centric businesses. Executive members range from Amazon to Wal-Mart, from Google to Yahoo!, from Bank of America to Wells Fargo, from IHS to Robert Wood Johnson Foundation, from Kraft to P&G, from Apple to Microsoft.
With his partner, Mark Hurst, Phil co-founded Good Experience - a media and conference company best known for the Good Experience newsletter, Web 2.0 application Gootodo.com, and the Gel conference. See more about Good Experience at goodexperience.com.
Phil has brought his insights to many industry events, delivering over 150 keynotes and featured presentations (see more on Phil's speaking below). In addition, Phil has been quoted and profiled in a wide range of publications, from the Wall Street Journal to the New York Times.
Phil was selected as a member of the Fast Company 100 - 100 executives who will shape the 21st century - while AdWeek selected Creative Good as one of the most important new firms for the 21st century, and Consulting Magazine put Phil on the cover profiling Creative Good as a key upstart player.
At Creative Good since early 1999, Phil joined the firm from McKinsey & Co. Earning his MBA from the Harvard Business School, Phil was a Kauffman Fellow and graduated with academic honors and the Dean's Award.
Phil is a member of the Young Presidents' Organization (YPO), the Harvard Business School Fellowship Committee, and the Board of Trustees of Prospect Park. He is an active philanthropist with a range of other organizations, including the national inner-city youth program, the All Stars Project.
Inviting Phil to speak
Want to invite Phil to speak at your conference or company?
E-mail Zimran Ahmed: zimran@creativegood.com
Select keynotes and featured presentations:
Harvard Business School, Distinguished Keynote Series
Conference Board Customer Experience and Marketing conferences
PBS Development Conference Keynote
American Society of Interior Designers Keynote
Fast Company's RealTime
Columbia Business School
Stanford Business School Featured Keynote Series
Inc Magazine, CRM Keynote and CEO Summit Keynote
Direct Marketing Association's multiple conferences
Shop.org conferences
Strategy Magazine Keynote (Canada)
Ziff-Davis: Business Transformation Keynote
Private keynotes for multiple corporate clients | 