|
Pamela J. Hynes has served as our Vice President Customer Services since October 2004. Mrs. Hynes served as our Vice President Customer Loyalty from September 2003 to October 2004 and our Vice President Client Services the Americas and Europe Middle East and Africa from July 2001 until September 2003. Mrs. Hynes served as our Vice President North American Client Services from September 1999 until July 2001 and prior to that as our Director of Client Services since joining us in November 1996. Mrs. Hynes was an Account Manager at Software Artistry from July 1996 to October 1996 and the Support Services Manager of Software Artistry from August 1992 to July 1996. Prior to August 1992 Mrs. Hynes served in a number of technical roles at Software Artistry including Application Development Technical Instructor and Field Engineer. Before joining Software Artistry Mrs. Hynes served as Technical Support Engineer at American Financial Resources a software development company. Mrs. Hynes holds a B.S. degree in management information systems from New Hampshire College. | 