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Mike Mitchell serves as executive vice president of North America for MissionMode. His responsibilities include shape product direction, facilities and technology, sales support and customer care. As former vice president of operations for MissionMode, Mitchell managed day-to-day technical operations along with customer service at MissionMode with the goal of providing a first-class experience to the company’s entire client base. He also directed technical operations and customer service for TrueSentry, InterAct's video surveillance and analytics solution. Prior to MissionMode and InterAct, Mr. Mitchell was Senior Director of Application Operations for UnitedHealth Group. Previously, he also directed technical services staff at BroadVision, and architected software solutions with OnDisplay Software (now Vignette). Mr. Mitchell spent over four years with PLATINUM technology, directing professional services for both the Internet and Desktop Management divisions. Before joining PLATINUM, he consulted for data warehousing pioneer Information Advantage, and engineered multimedia products for IBM's AS/400 Advanced Technology organization, where he obtained a patent in user interface design. After 15 years in the software industry, he has gained a unique perspective on IT. Mr. Mitchell, who holds a degree in Computer Science and Engineering from MIT, has spent time directing engineering, consulting, sales, customer service, and technical operations for organizations in a wide range of technology domains. | 