Mike Milkovich has been developing software for 14 years and enterprise-strength web business-to-business and business-to-consumer sales, procurement and customer service applications since 1994. Mr. Milkovich was part of the early high performance application server and hybrid object-relational database research in the Silicon Valley startup community, and part of the remote systems management lab at Hewlett-Packard. He has driven product vision and success for GeneSys LLC, Connect, and Firepond. Prior to forming Warecorp, Mr. Milkovich was responsible for Ecommerce and Ecare at Thomson-West. To resolve customer dissatisfaction and declining renewals, Mike introduced customer self-service capabilities that improved overall customer satisfaction scores over 20% and lead generation and renewal facilities that captured $50M to $75M annually. Mike has provided strategic technology guidance and thought leadership to companies like ATT Wireless, FutureShop, Blue Cross + Blue Shield of Minnesota, Cornell University, Empire Health Care, Fruit of the Loom, General Motors, IMPAC Medical Systems, Invesmart, KLH/Tencor, Medtronic, Photodisc, Time Warner, and University of Minnesota. Mr. Milkovich has a B.S.in engineering & computer science from the University of Minnesota. |