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As Founder and Chief Technology Officer for Servigistics, Mike is responsible for product strategy and business development. Mike has 20 years of experience delivering software and consulting solutions for service, most recently with Vantive. Since starting Servigistics in 1999, he has led the creation, development and implementation of the Servigistics solution for a roster of blue chip clients. With Mike’s visionary leadership, Servigistics has developed the industry’s broadest and deepest Strategic Service Management solution, attracting many global market-leading clients and raising substantial capital. Today, Servigistics is the fastest growing company in the after-sale service software industry, with highly referenceable clients across high tech, aerospace, motor vehicles, medical, telecommunications, and consumer and industrial products.Global leaders who have turned to Servigistics to improve customer service levels, drive revenues, and increase profits include companies such as ATR, Avaya, CNH, Credence, Dainippon Screen, Dell, EMC, Electrolux, Eurocopter, GE, Hamilton-Sundstrand, Hitachi, Home Depot, Honeywell, IBM, IKON, Johnson & Johnson, Juniper, Konica-Minolta, LG, Maytag, Mazda, Motorola, MTD, NACCO, Patterson Dental, Radiant Systems, StorageTek, Subaru, Sun Microsystems, Toshiba, the United States Postal Service, Volvo, and VW. Mike holds a bachelor’s degree in Computer Science from Georgia Tech and a master’s degree in Economics from Georgia State University. | 