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Michael Schlein became President of International Franchise Management in January 2007. In this role, he is responsible for the effective functioning of our international governance, including the global Citi Country Officer structure. He works with the regional CEOs and their teams on franchise-related issues and coordinates the effort to prepare for significant growth in key countries by strengthening and integrating our key franchise-related functions. In addition, as Executive Director of the Citi Business Practices Committee, Michael manages the effort to embed Citi's standards of integrity, professionalism, and ethics throughout the company. He is a member of Citi's Management and Operating Committees. He is also a member of the Board of Directors of Citibank, N.A.
Michael began his career at Citi in 1984 in Smith Barney's Public Finance Investment Banking Division before serving a number of years in the public sector. From 1989 to 1993, Michael was Chief of Staff to the New York City Deputy Mayor for Finance and Economic Development. In that role he was responsible for designing and implementing New York City's economic development and finance policies. Michael then joined the U.S. Securities and Exchange Commission, the federal agency responsible for regulating and policing the U.S. capital markets, as Chief of Staff. Working closely with chairman Arthur Levitt, Michael managed the day-to-day operations of the Commission, which had 3,000 employees and a $300 million budget. In 1995, Michael received the Chairman's Award for Excellence, the highest award presented by the SEC.
Michael returned to Citi in February 1997, where he eventually oversaw Citi's Global Corporate Affairs, Human Resources, and Business Practices. Corporate Affairs includes public relations, corporate communications, and philanthropy. Human Resources includes workforce development, recruiting, compensation and benefits, and efforts to promote diversity. In 2004, when a series of business dealings associated with Citi threatened its reputation and regulatory relationships, Michael and his team partnered with CEO Chuck Prince and senior management to develop and implement Citi's Five Point Plan, an ongoing program created to strengthen the company's culture and controls. The Plan is widely credited with adding balance and long-term vision to the company's culture.
Michael holds a bachelor's degree in economics and a master's degree in political science from the Massachusetts Institute of Technology, where he graduated Phi Beta Kappa in 1984.
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