|
Michael is currently responsible for product management for Cisco's suite of customer care applications. Prior to its acquisition by Cisco, he was co-founder and CEO of Audium, the leading provider of automated voice service creation software. He was also co-founder and CEO of online advertising solutions provider Conducive Corporation.
Prior to this, Michael was a management consulting with First Manhattan Consulting Group, focused on customer profitability and contact strategies for major retail banks.
| 