Melissa Rickabaugh joined the bank as Senior Vice President and Senior Operations Officer/Cashier with over 25 years of experience in managing bank operations. In her most recent position she served as the SVP responsible for bank operations at Manufacturers Bank a $1.1 billion dollar bank headquartered in Los Angeles California. In this role she was responsible for managing both the data and item processing functions through outsourcing arrangements branch operations centralized deposit and loan operations international operations and wire transfer a centralized customer service center and correspondent banking relationships. She also served as the Bank’s BSA Officer responsible for overall compliance with the Bank Secrecy Act USA Patriot Act and OFAC regulations. Ms. Rickabaugh spent two years in the Planning Department of Manufacturers Bank participating in the Bank’s strategic planning process budgeting and product development and several years as an Operations Administrator in the Bank’s Commercial Banking Division where her responsibilities included oversight of branch budgets human resource administration and operations/service quality. Prior to joining Manufacturers Bank Ms. Rickabaugh worked in various branch and administrative operations positions at Crocker Bank Wells Fargo Bank and the Bank of California. |