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Marlene has been with Continental for over 10 years. Her experience includes operational supervision and work as a litigation secretary. As the Administrative Secretary to the Chief Operating Officer, Marlene performs a variety of duties. She is also responsible for the extensive researching and preparation of year-end, monthly, and quarterly audit confirmations for all our clients. Some of our clients have specific requirements that vary and therefore require the know-how that addresses their needs, policies, and procedures on an on-going basis. (No request is too big or too small for Marlene). In addition, she handles extensive telephone contact with shareholders, brokers, attorneys and officers of the companies we service, as well as the general public. She advises them of account status, share position, etc. and interacts internally and externally with them to achieve a common goal or resolution to their needs. | 