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Marlene J. Jones is Vice President of Group Operations with PivotHealth, LLC, a physician practice management company based in Brentwood, Tennessee.
Jones has 30 years of leadership and staffing experience in the healthcare industry. In her role with PivotHealth, Giesecke’s primary focus is on process improvement including patient access, patient scheduling, patient wait time, staff roles with skills validation, staff and physician workflow, and physician efficiency. She also provides consultative guidance in identification of EMR solutions as well as proper planning, implementation and post implementation analysis.
RELEVANT EXPERIENCE
Worked as Vice President of Client Services for digiChart, Inc., where she managed a $1.4 million budget developing a departmental team of 15 people to successfully implement and support their new product in 37 practices.
Served as Program/Account Manager with Phyve Corporation, where she served as clinical support to the operations, sales and technical teams.
Served as the Manager of Care Management for PhyCor, Inc., where she developed condition-specific outcomes initiatives with physician councils, including data collection instruments, point of service data collection and aggregate web reports.
Operated as the Director of Utilization Management with Humana Hospital Sebastian, where she oversaw all utilization management and social services activities for 200 bed inpatient facility.
EDUCATION
R.N. Obici School of Nursing
B.S. Health Arts, University of St. Francis
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