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Mark Miller joined the California Chamber in May 2006 as vice president of information technology following a 16-year stint with the American Automobile Association (AAA).
He is responsible for leading the CalChamber Information Technology Department, providing technical consultation, planning and administration of CalChamber software infrastructure; technical support for the implementation and maintenance of CalChamber servers, computers, communications equipment, network and websites; and managing the budget.
Working out of AAA’s Orange County headquarters, he was responsible for the development, implementation and evolution of the organization’s e-business strategy and operation, including launching the company’s e-business and technology infrastructure in 1996. Over the next 10 years, Miller developed the e-business operation into a significant revenue-generating member acquisition and service delivery channel for AAA.
Before establishing AAA’s website operation, Miller was a key player in the development and retail offering of AAA-branded CD-ROM consumer travel products. In addition to his work at the Southern California AAA, Mark served as a member of the AAA National Internet Development Committee and AAA Travel Technology Committee, and chaired the Internet Strategy Working Group. | 