|
Mark is responsible for ensuring that Kiva's customers maximize the performance of their Kiva Mobile Fulfillment System, leading Customer Solutions Design, Customer Service, and Continuing Engineering. Prior to joining Kiva, Mark held operations and supply chain roles at industry leaders such as Amazon.com, Weight Watchers, Hewlett-Packard and Webvan. At Amazon.com, Mark was Director of Fulfillment, where he led fulfillment operations for the UK and for a US fulfillment center, driving improvement in quality, productivity, output, and safety. Prior to Amazon.com, Mark was the Program Director at Webvan, where he managed the program from concept through launch, then becoming Director of Distribution for the Bay Area. Mark began his career in operations as a software developer for Oracle's ERP system, and has worked as a management consultant at Pittiglio Rabin Todd & McGrath. Mark holds Bachelor of Science degrees in Chemistry and Biology, and Master of Science Degrees in Management and Materials Science and Engineering from MIT. | 