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Marc Schneider joined us in 2006 as Vice President of Customer Contact Operations. He has over 15 years of experience as an operator, investment banker, and management consultant working across a variety of industries such as call center operations, financial services, oil & gas, chemicals, utilities, commercial printing, and international development. Mr. Schneider also has extensive experience in post-merger integration, cost reduction, value-based selling, pricing, and new venture launch. Mr. Schneider received his BS in Economics and Accounting from The Wharton School at the University of Pennsylvania and his MBA in Marketing and Statistics from the University of Chicago's Graduate School of Business. He was a Visiting Professor of Competitive Strategy at the University of Anahuac in Mexico City and has served as a Board member of several non-profit institutions. | 