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She began her SkyWest career in 1985 as a reservations agent in St. George, Utah. Lori’s front-line experience continued when she relocated to work as a customer service agent in San Luis Obispo, and later to become station manager in Palm Springs. In 1994, Lori was promoted to Regional Director in Salt Lake City, overseeing SkyWest Delta Connection stations in the Mountain West. In 2005, Lori was named director Delta Connection at SkyWest’s largest hub in Salt Lake City. In that position she was responsible for the station operations at 60 SkyWest and contract locations, and worked closely with SkyWest’s mainline partners Delta and United.
Lori’s frontline experience, her interaction with SkyWest employees from every division of the company and her passion for maintaining a people-oriented culture focused on exceptional service to SkyWest’s people, passengers and partners have been cemented in more than two decades of SkyWest education and experience.
Lori was named vice president people in November 2007. She and her husband, Brent, have three children.
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