Lloyd Lurie brings 20 years of operations, technology management, and client servicing experience to Certagon. Most recently, Mr. Lurie was Chief Operating Officer of IDT Global Services, where he built from the ground up a multi-lingual, round-the-clock contact center and outsourcing facility, growing it to 1000+ employees. Mr. Lurie handled key client accounts, as well as established and continued to manage IDT's call center operations, technology, human resources, recruitment, and training functions. Prior to joining IDT, Mr. Lurie was VP of Client and Technical Operations at Vertical Net Solutions, where he created and operated its hosting business and 24/7 customer service operation for e-commerce products. Prior to its US$500 million acquisition by Vertical Net, Mr. Lurie ran Tradeum's technology and professional services groups. Previously, Mr. Lurie was VP of Technology for Northern Trust Company, a premier global banking and trust company, with assets under custody of over US$3 trillion. He managed the expansion of Northern's network to over 70 locations world-wide, supporting over 5000 corporate clients, as well as over 8000 employees. |