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Linda Brown, Manager, Customer Care
Overseeing approximately 200 employees in Pre-Paid Legal’s Customer Care division, Ms. Brown and her team are on the front lines with Members every day handling over 1.5 million incoming calls and approximately 200,000 emails each year. With over ten years of service to Pre-Paid, Ms. Brown leads the Company’s efforts as a service-driven organization to continually raise the bar on customer service standards | 