Before joining the company in 1998, Lex Tiffin studied art at the University of Alabama. His sense of design, pattern and creative insight now serve his quest for making quality the #1 goal in the manufacturing process. Lex has implemented in-line inspection and correction where quality exceptions are corrected immediately after they occur. This means that the people most familiar with a problem are those who fix it. By the time the product gets to the end of the assembly line it is generally 'good to go'.
Lex stated strongly: "We do quality right from the start. Quality cannot be inspected into a product, it must be built into each step of the assembly process. A customer deserves quality. After all, a motorhome is a person's home away from home. They want the same quality in their motorized home as they demand in their stationary home."
Lex and his wife, Denisha reside in Russellville, Alabama. Denisha is a member of the administrative office staff of Tiffin Motorhomes. Lex also has considerable drawing talent and a very strong interest in the culinary arts. |