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With over twenty years of experience in business process outsourcing and contact center solutions Larry's fundamental principles of integrity leadership and of "doing the right thing" have guided him in establishing over 125 contact centers globally serving multiple lines of business and functions. Prior to joining Access Worldwide Larry has held senior sales marketing and operations positions in Canada US Europe and Central America with companies such as PulseLearning Help Desk NOW and Bell. Excellence in customer service quality value of service and people are the foundation for success. Making it happen is founded in listening and understanding a clients business needs. Larry attended the Faculty of Business Administration at the University of New Brunswick in Fredericton New Brunswick. | 