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As Vice President of Client & Data Services, Kathy is responsible for managing and servicing all clients utilizing PDM's line of Medicare Advantage products. Kathy oversees the entire implementation process, and with her Account Managers and Data Services team, she provides on- going client support, training, trouble shooting, enhancement requests, sales of new software to existing clients and special projects as well as all monthly and quarterly data processing for all clients live on any PDM Medicare Advantage software. Prior to joining PDM, Kathy was Director of Business Technical Services for GHI, a large New York based health plan. As Director of Business Technical Services she was responsible for the system creation and testing of all new contracts sold. Before GHI Kathy worked for Royal Health Care, a Medicaid MSO in the role of Assistant Director of MSO Operations responsible for implementations and daily processes & management of all clients. Prior to Royal Kathy worked for North Shore Hospital in their IT Department implementing and training practice management software to all their contracting physicians and before that Ernst & Young where she was a Health Care consultant in their Operations group. Kathy has masters in healthcare policy (MPH) from Columbia University New York and an Undergraduate Degree in Political Philosophy from the University of Wisconsin at Madison | 