|
Kathy Dowling is senior vice president of Customer Service for AT&T's wireless operations, responsible for consumer wireless Customer Service call centers. She held a similar position with Cingular Wireless.
In 2001, Dowling was instrumental in the formation of Cingular Wireless, leading merger related activities for combining wireless assets from BellSouth and SBC to form the new wireless company.
Prior to that position, Dowling was regional president for Cellular One and SNET Wireless, and was responsible for the company's wireless operations in the Northeast Region, including Washington, D.C./Baltimore, Boston, Rhode Island, western Massachusetts, upstate New York, Philadelphia, New Jersey, and Delaware under the Cellular One brand, and in Connecticut under the SNET brand.
Dowling also served as managing director of Investor Relations and Shareowner Services for SBC Communications Inc., where she oversaw all aspects of SBC's national and international investor relations programs as well as its individual shareowner services activities.
Over the span of her career, Dowling has held executive assignments with Southwestern Bell Telephone, AT&T (prior to divestiture), Southwestern Bell Wireless, Cellular One, and SBC Communications.
Dowling graduated from the University of Arizona in 1977 with a Bachelor's Degree in Accounting and Marketing. She also holds a Master's Degree in Business from Webster University in St. Louis, Missouri. | 