Judy has worked with clients in a wide range of industries, including transportation, petrochemicals, telecommunications, financial services, technology, automotive, pharmaceuticals, engineering, consumer products, manufacturing, and retail services. She has helped organizations realize measurable improvements in customer satisfaction, compliance with regulatory requirements, and traditional performance indicators such as revenue growth, customer retention, and productivity.

Judy earned her Ph.D. in Applied Behavior Analysis from Western Michigan University, with an emphasis on Industrial and Organizational Psychology. She also holds a Master’s in Industrial and Organizational Psychology and Bachelor’s in Psychology and Management. Judy has taught university courses in Applied Behavior Analysis and conducted research on feedback, motivation, and productivity. She has written journal articles and given presentations on subjects ranging from cross-training techniques to improving performance through feedback, teaming, and incentives.