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Joe Gagnon brings over 25 years of business and technology strategy, and systems implementation experience to Exit41. Prior to joining Exit41, Joe was Vice President, Global Leader of IBM’s Retail Industry business. In this role, he was responsible for the overall strategy, direction and business operations of Retail globally. He joined IBM when Mainspring, a strategy consulting firm, was acquired in 2001. At Mainspring, Joe was Corporate Officer and Senior Vice President, and had overall responsibility for the operations of the consulting business. Before Mainspring, Joe was a consulting partner at Ernst & Young LLP where he spent ten years serving clients in Retail and other consumer focused industries implementing new and emerging technologies.
Earlier in his career Joe led the store systems group at Mercantile Stores, an apparel retailer, where under his leadership Mercantile developed and rolled out Time and Attendance, IBM 4680 Point of Sale, Price Lookup, Bridal Registry and Merchandising.
Widely recognized as a thought leader in the application of technology in business, Joe is a speaker at numerous conferences and trade events, and has been widely quoted in various publications, most recently in the Wall Street Journal, New York Times, and Inc. Magazine. Other features include:The History Channel’s Modern Marvels, CNBC’s On The Money, The Boston Globe, CNN.com, NPR’s Marketplace, QSR Magazine, National Restaurant News, Investors Business Daily, Forbes, CIO Magazine, and Computerworld.
Joe has a B.A. in Economics from Fordham University. | 