Joseph (Joe) Cooper, joined Manulife Financial in April 2007 in the role of Executive Vice President and Chief Information Officer. Mr. Cooper holds oversight responsibility for all of Manulife’s Information Technology (IT) activities on a global basis and will be responsible for advancing the Company’s effective use of information technology world-wide including outsourcing and vendor management, global coordination of IT infrastructure and architecture, business continuity planning and testing, operation of the Manila Business Processing Centre, and global Procurement.
Mr. Cooper is also a member of Manulife’s Executive Committee.
Mr. Cooper was previously with IBM Corporation where he was responsible for managing the global technology services outsourcing business for U.S. insurance industry clients, including Manulife. He brings a strong knowledge of the insurance and wealth management industry and is adept at leveraging technology and transforming business processes to support business needs. Mr. Cooper has held a variety of sales, marketing and client relationship roles at IBM over the past 20 years in Canada and the U.S.
Mr. Cooper holds a Bachelor of Arts, Commerce and Economics degree from the University of Toronto.
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