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John began his career in IT Services in 1992 as a Systems Integration Specialist with a small local integrator. Within a year he was recruited away by one of the leading regional IT services providers and quickly was promoted to management and charged with running The Advanced Systems Group. In 1994, he unwilling became a turnaround specialist as some of the company's largest outsourcing contracts begain to underperform. Tasked with simultaneously improving service level performance, profitability, and customer satisfaction this position became a challenging and rewarding occupation. These complex contracts were comprised of multi-service relationships spanning Level 1, 2, and 3 network management, help desk and desktop support operations. In 1996, John joined one of the nation's largest IT Services providers, where he became Professional Services Manager for the New Jersey area. John and his team were reconized for their superior performance each year and the business grew ten-fold during this time. In 1999, John left to co-found IT Solutions with the other parnters heading up technical sales, implementations, and our Information Systems. John attended Rider University and holds a degree in Math Science. | 