John joined Benchmark Brands from Allconnect Inc. where he worked for 5 years and was VP/GM of Call Center Operations. Benchmark Brands customer contact center services more than 1,000,000 calls per year and is a full-service operation that handles sales for the company's FootSmart® catalog, as well as calls generated from www.footsmart.com. The contact center also handles customer returns and exchanges, and operates as an information resource for customers seeking product information related to lower body health care conditions.
John holds both a Bachelor of Science Degree in Combined Sciences and a Masters of Science from Youngstown State University in Ohio. |