Jim Taylor has held leadership positions in several technology corporations, all market share leaders: IBM (mainframe computers), DEC (midsized computers), CalComp (Graphics) and Computervision (CAD/CAM). He has also owned two companies (Taylor Consulting and Lawyer's Assurance). As co-founder of the LAGA franchise, he led the marketing effort, establishing 22 franchises throughout California serving over 2,000 small business owners with affordable legal services. Jim joined ActionCOACH in September, 2005 as General Manager of BSAI California, became the GM of ActionCOACH Canada, LTD and now Director of Training and Support since April, 2007. Jim has held numerous management positions in sales and customer support after concluding six years in the US Navy submarine service. He has taught many sales and customer service courses and his consulting clients included the Los Angeles Dodgers, American Red Cross and Sun Microsystems.Jim has been an active member for 13 years of the world's largest communication skills organization, Toastmasters International. He holds the highest designation of Distinguished Toastmaster. Jim is a Summa Cum Laude graduate of Rutgers University and lives in San Diego with his wife Kim, who is the Global Compliance Manager for Callaway Golf