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Jennifer has over 12 years of experience in the healthcare industry. Her experience has been focused towards payers and providers, where she has managed program management offices, claims reviews, revenue cycle engagements, and assisted internal and external legal counsel through Multi District Litigation (MDL) cases. She has provided a variety of operational, information system, compliance, and financial expertise relating to healthcare payers and programs, clinical research, and Health Information Management (HIM). She specializes in risk mitigation and compliance, litigation support, and process improvement. Jennifer has extensive experience with MS Access, Misys PM System, and MediSoft.
Professional Experience
Prior to joining Huron, Jennifer was an Associate Director with Navigant Consulting. Previously, she worked for Arthur Andersen's healthcare practice. She has worked for a leading healthcare software vendor in software installation and support. Jennifer was also employed by two large physician practice management organizations as a system consultant, manager, and trainer.
Representative examples of Jennifer's engagement experience include:
Program Management Office
Developed a program management office to assess, develop, and implement administrative and financial procedures related to the clinical research programs that cover federal and non-federal clinical trials.
False Claims Litigation
Assisted external counsel in defense and expert testimony preparation for a large academic medical center accused of submitting false claims to the Medicare program.
Anti-Kickback Statute and Stark II Litigation
Managed the analysis and evaluation of physician data for over 150 diabetic treatment centers in a national litigation case.
Managed Care Multi-District Litigation
Managed multi-regional teams of a large managed care organization through the discovery phase of a nation-wide litigation case.
Revenue Cycle
Managed a revenue cycle improvement project and a cash acceleration initiative for the largest, nationwide payer and provider.
Engaged in a revenue cycle engagement involving the merging of two large hospital systems.
National Cost Report Investigation
Managed the review of financial reporting practices of the largest for-profit hospital system.
Multi-District Litigation Support
Led a team of consultants, nurse reviewers, and nurse auditors to perform an extensive review and analysis of patient medical records, medical claims, and payer payments for a multi-district litigation case against the largest for-profit hospital system.
Health Information Management Interim Management
Served as the interim transcription supervisor and was extensively involved in the reengineering of the HIM department of a nationally accredited cancer center.
Practice Management Experience
Served as the Misys PM system manager and consultant for the medic services department.
Education & Certifications
Bachelor of Arts, Business Management, Concentration in Accounting, North Carolina State University, Raleigh, NC
Professional Associations
Member, Healthcare Financial Management Association
Member, Health Care Compliance Association
Member, Tennessee Hospital Association
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