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Jay Ackerman leads a team of account managers dedicated to ensuring client satisfaction and delivering exceptional results. Acting as advisors, Jay’s team continues to bring innovative new ideas to each client in order to expand their relationship with ServiceSource. Prior to ServiceSource, Jay served as CEO and President of WNS North America. Under his leadership, North American revenue grew from $6 million to $55 million in just 24 months. In addition to leading North America, Jay was responsible for leading the growth of WNS in mortgage services, a new business sector. Jay held several positions with Exult, the market innovator for HR-led business process outsourcing services. Jay is a CPA in the State of New York and a member of the AICPA. He received a MBA in Finance from the Stern School of Business at New York University and received a BA degree in Economics from Connecticut College. | 