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James Barlett was elected as TeleTech’s vice chairman in October 2001. In this role, Barlett is actively involved in facilitating strong relationships with new clients and building strategic alliances with key partners. Bartlett works directly with the company's four regional general managers in North America, Asia-Pacific, Europe, and Latin America and is responsible for Percepta, TeleTech's joint venture with Ford Motor Company, and for Newgen Results, TeleTech's database marketing subsidiary.
Previously, Barlett served as the chairman, president, and chief executive officer of Galileo International, where he acquired the online travel provider, Trip.com. Prior to joining Galileo, Barlett served as executive vice president of Worldwide Operations and Systems for MasterCard International Corporation, overseeing its global program for innovative technology replacement. Before MasterCard, Barlett was executive vice president of operations for NBD Bancorp, where he managed the redevelopment of core banking systems. He also served as vice chairman of Cirrus, Inc., directing the development, implementation, and operation of the Cirrus International automated teller switching system.
Barlett holds a bachelor’s degree and MBA from the University of Akron. | 